KYC Verification - Zaroori Return Terms & Conditions
At Zaroori Return, we value your privacy and take all necessary steps to protect your personal and financial information. To ensure that we comply with applicable legal and regulatory requirements, as well as to provide a safe and secure platform, we require all users to complete a Know Your Customer (KYC) verification process.
This KYC verification process is crucial for ensuring the security of our platform and its users. Below, we explain what information we collect, how it is processed, and how it is securely protected.
1. What is KYC?
KYC (Know Your Customer) is the process of verifying the identity of our users to ensure that we comply with financial regulations and prevent illegal activities such as fraud, money laundering, and terrorist financing. The information you provide during this process helps us verify your identity and assess your suitability for using our services. Completing this process is mandatory for accessing full functionalities of the Zaroori Return platform.
2. Information We Collect
To verify your identity, we will require the following personal details:
Step 1: Personal Information
- Full Name (As per your CNIC)
- Date of Birth (As per your CNIC)
Step 2: Contact Information
- Phone Number
- Current Address
Step 3: Financial Information
- Mobile Account Number (e.g., Easypaisa or similar services)
- Source of Income (Choose from Salary, Business, or Freelance)
Step 4: Identity Verification Documents
- ID Document (Front) (e.g., CNIC, Passport)
- ID Document (Back)
- Passport-size Photograph
3. Why Do We Collect This Information?
The information collected during the KYC process is necessary for:
- Identity Verification: To ensure you are who you claim to be.
- Compliance with Financial Regulations: We are obligated to meet legal requirements set by financial authorities.
- Security: To safeguard against fraudulent activities, including money laundering and financial fraud.
- User Safety: To ensure the proper and safe use of our platform.
4. How We Process Your Information
Your data will be processed in the following manner:
- The personal details you provide will be securely stored and cross-checked against government-issued documents to confirm your identity.
- We will also use your financial information to assess the source of your income and to prevent any illegal financial activity.
- Uploaded documents (ID and passport images) will be verified to ensure authenticity.
- We will retain this information only as long as necessary to comply with legal regulations and ensure the continued safety of our platform.
5. Data Security and Protection
At Zaroori Return, data security is our top priority. We employ advanced security measures to protect your personal and financial information from unauthorized access, loss, or misuse. This includes:
- Encryption: All personal data provided during the KYC process is encrypted using industry-standard encryption protocols.
- Access Control: Only authorized personnel within Zaroori Return can access your data. No third parties are granted access without your explicit consent or a legal obligation.
- Data Storage: Your data is stored in secure, access-controlled environments. We use the latest security technologies and comply with all necessary regulations to ensure your data is safe.
- Secure Document Handling: All documents you upload (ID, passport, photos) are stored securely and only used for the purpose of KYC verification.
We do not share your KYC data with any unauthorized parties. Only legal authorities, as required by law, may request access to this information. We are committed to maintaining strict confidentiality and will never disclose your information without your explicit permission unless required to do so by law.
6. How We Handle Your Data
Your KYC information will be used exclusively for:
- Verifying Your Identity: To ensure compliance with regulatory requirements.
- Preventing Fraud: To protect both users and the platform from potential fraudulent activities.
- Improving Service Quality: To better understand your needs and offer personalized services.
Zaroori Return ensures that all KYC data is processed within a secure, compliant framework. We do not sell, rent, or lease your personal data to third parties.
7. KYC Review and Processing Time
Once you have submitted your KYC documents, our team will review the provided information. This review process may take between 1 to 5 working days. During this time, you will receive a status update on your verification process. The possible statuses include:
- Pending: Your KYC verification is under review.
- Approved: Your KYC verification has been successfully completed.
- Rejected: Your KYC verification was unsuccessful. You will be notified of the reasons and can re-submit your documents.
We advise you to check back regularly to confirm the status of your KYC verification.
8. Your Rights and Consent
By submitting your KYC details, you consent to Zaroori Return collecting, processing, and securely storing your data as outlined in this document. You also have the following rights:
- Access: You can request a copy of the data we hold about you at any time.
- Correction: If any of the information you provided is inaccurate or outdated, you can update it by contacting our support team.
- Deletion: You can request the deletion of your data, provided it is not required for legal or regulatory purposes.
9. Conclusion
Zaroori Return is committed to protecting your privacy and ensuring the security of your personal data. We adhere to the highest standards of security and regulatory compliance, and we take every measure to safeguard your data throughout the KYC verification process. By providing your information, you help us create a secure and trustworthy platform for all users.
If you have any concerns or questions regarding the KYC verification process, or how your data is handled, please feel free to contact our support team.
Thank you for choosing Zaroori Return. We look forward to providing you with a secure and rewarding investment experience.
